FREQUENTLY ASKED QUESTIONS - PLACES TO HAVE A BIRTHDAY PARTY
When do you have open play?
Please visit our "DAILY SCHEDULE" for all Open Play and Special Events. Also Saturdays and Sundays are always reserved for private parties (we will post any Weekend and Holiday Open Play on our "DAILY SCHEDULE" where possible.
We welcome ALL WALK-INS for Open Play Tuesday through Friday.
Please be mindful that we may be at full capacity upon arrival or may have a Private Event. Before coming take a look at the Daily Schedule
and book online in advance to ensure your little one's spot. This is to avoid any disappointment upon arrival! To make RESERVATIONS, Click Here
Do we need a reservation or pay in advance before visiting The Big Playhouse?
We welcome ALL WALK-INS for Open Play Tuesday through Friday.
Please be mindful that we may be at full capacity upon arrival or may have a Private Event. Before coming take a look at the Daily Schedule
and book online in advance to ensure your little one's spot.This is to avoid any disappointment upon arrival! To make RESERVATIONS, Click Here
For all first-time Visitors you will need to fill out Our Online Waiver
Can we give our Visiting Card to someone else?
Yes, but we must go through a confirmation process of the transfer.
Text 201-314-6341
Is there an adult's admission charge?
We provide great indoor activities for toddlers. For every one child admission paid you have one adult admission FREE, the second adult is charged plus tax.
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What form of payment do you accept?
All payments done online using the "Daily Schedule" to determine when you wish to visit. Once you have
established the day/time, please follow the prompts and book online.
Online we accept Visa, Mastercard and American Express. We do not accept checks.
If you have a Gift Certificate, Visiting Pass or Birthday Comp, Click here to reserve your visit.
And we will put you on the schedule.
Are children and adults required to wear socks?
We are a shoe-free environment, that offers indoor activities for toddlers. Adults and Children are required to wear socks at all times. Children should be wearing socks with GRIPS.
Do you allow outside food?
You are allowed to bring a light snack in for you and your family (MEALS ARE NOT ALLOWED, unless Private Birthday Party) and we serve complimentary coffee at THE BIG PLAYHOUSE. The Gallery is lined with bistro tables for the parents to enjoy. NO NUT PRODUCTS ALLOWED
How do I book a party or event?
To Book A Birthday Party:
For birthday information please fill out the Birthday Request form. We pride ourselves on being one of the best places to have a birthday party. Located in Westwood NJ we offer great indoor activities for toddlers. If you haven't visited The Big Playhouse before, please also text when you wish to do a tour.
Once you have received all party information and tour is completed, all parties can be booked in person or over the phone at 201-314-6341 use a credit card to leave a deposit to reserve your spot.
To Book A Special Event:
Please visit our "Daily Schedule" there you will see any and all special events. Once you see the one(s) you wish to attend, click on that event, scroll down to payment information and pay for the event online in-advance.
Online we accept Visa, Mastercard and American Express. We do not accept checks.
If you have a Gift Certificate, Visiting Pass or Birthday Comp, Click here to reserve your visit.
And we will put you on the schedule.
Are The Big Playhouse parties customized?
Yes! Your child's private birthday party will be amazing! Our event planner will sit down with you and together plan a party that is personalized to your child's favorite things, movies and/or tv shows.
Are we allowed to stay after the party is over?
Your child will have a 2-hour party. You can extend your party time at booking if time is available, but you will not be able to stay after the party, once we have another event scheduled. We can discuss this further once you sit down for your consultation with our event planner. Your child and guests will have a blast playing in all the attractions.
What is the deposit for booking a party?
A $350 non-refundable deposit is required to book every party or private event. Otherwise the non-refundable deposit (if no damages occurred during your party) will be subtracted from your balance. Upon paying the deposit, you agree to the terms and conditions of the THE BIG PLAYHOUSE party agreements.
Can we order food for the adults coming to my party?
Yes, during your planning consultation with your event planner, together you will decide exactly what will be served for the children and adults. You can use any vendor you wish. No fire burners or Pinatas are allowed.
Can I bring in my own balloons?
Yes. The party room is very bright so balloons will be a nice touch.
Can I bring in my own goody bags?
Yes, we ask that your goody bags be NUT-free
Can I bring table decorations?
You and your planner will decide on everything you would like to have at your child's party. If you still feel the need to bring anything extra, we would just review everything in advance for safety reasons. NO GLITTER items OR PINATAS.
Are there any items I can't bring?
No outside entertainers without making those arrangements with THE BIG PLAYHOUSE ahead of time. Also no glitter items such as heavy glittered costumes, pinatas and alcoholic beverages. No Nut Products.
Are there any other fees associated with birthday parties?
Yes, 6.625% tax automatically.
Can I throw a Walk-in birthday party and bring my own cake?
NO WALK-IN BIRTHDAY PARTIES during General Open Play Sessions. All parties must be booked in advance with THE BIG PLAYHOUSE. We are very sensitive to the other children attending General Open Play Sessions. Therefore if someone start celebrating for their child's birthday with singing including gift passing during general open play sessions, that will upset other children that are not invited. So we always keep General Open Play and Private Birthday Parties held on separate time slots.
Our birthday parties are all exclusive and private to your group. For more information, fill out the Birthday Request Form and someone will send you information as soon as possible.
Are strollers allowed in the facility?
Life-size Strollers, Gum and Pets are not allowed in The Big Playhouse. I would recommend leaving the stroller in your car and wear a baby carrier instead or bring in car seat. It is not sanitary and presents hazard to the children.